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General Question

Frequently Asked Questions.


click transfer from domain menu-->type your new domain-->pay then domain will transfer automatically within 48 hours (you should have domain authorization code for a smooth transfer)

LiteSpeed web server is a high-performance Apache drop-in replacement. LSWS is the 4th most popular web server on the internet and the #1 commercial web server. Performance up to 20x faster than Apache with a small memory footprint and increased scalability.

URL redirect (URL forwarding) allows you to forward your domain visitors to any URL of your choice (to a new domain or a different website).
you can redirect from an http:// URL on your domain to a separate website with https:// as this type of redirect is simple domain forwarding.

In case you need to connect your domain to some website-building service, please check 3rd Party Services Setup in our KnowledgeBase.
If you have a hosting plan, you can simply point the domain to your hosting nameservers.

go to your account-->open DNS settings-->click on customize your DNS-->type your DNS then click save

Yes we can provide "Jailshelled" SSH access on all of our accounts. To enable on your account, please open a new support ticket and our team will provide further instruction.

VPS Hosting

VPS stands for Virtual Private Server meaning that the entire file system of the machine is dedicated to you. Unlike our basic and reseller web hosting packages, all of the disk space, RAM, virtual CPU cores, etc. will be dedicated for your use.

Most of our customers upgrade from our basic web hosting or reseller hosting to a VPS once their website or customer base outgrows their package. If your website begins using up too much of your allocated virtual or physical memory, our technicians will often recommend upgrading to a VPS to allow all of your traffic to be able to access the website.

All of our VPS hosting packages are managed meaning we install, secure, and keep updated the core software. This includes the operating system, CentOS 7, the control panel, Web Host Manager with cPanel, and your database engine, MySQL or MariaDB. We also have a 24/7/365 monitoring team that is on standby to bring your server back online incase of a failure.

Yes, all of our Virtual Private Servers come with complete root SSH access.

All of our VPS hosting packages come with 1 dedicated IP address for your private name servers. If you need more, you can purchase them. However, our anti-SPAM and abuse team will have to approve any request greater than 3 IPs. Please note SEO is not a valid reason for additional IPs.

Managed Hosting

Yes, we are offering managed hosting

Shared hosting means you are using space on a server that is also utilized by other websites, with each user getting a shared amount of bandwidth.

As opposed to shared, cloud hosting allows you to use the resources of multiple servers, instead of confined to one single location.

3 months before renewal you will receive 3 notifications including a link payment from the mail you registered by, then choose your preferable payment method and pay.

WordPress hosting is an environment specifically designed to cater to WordPress websites. Like a custom-tailored suit, designed to fit just right.

Professional Emails

Professional email is an email associated to your domain ex (

Yes, you can have professional emails in all packages

it depends on the chosen package, and some packages contain unlimited number of accounts can be created.

you can decide and select the wanted storage for each email from the Cpanel.

yes sure configuration document can make you easily setup on your Iphone or android phone

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